ASK LUCY.

During your consultation, one of our cosmetic Registered Nurses will take the time to understand your concerns, aesthetic goals, and medical history. We’ll asess your facial anatomy, discuss suitable treatment options, and outline what results you can realistically expect. You will also have the opportunity to ask questions so you feel informed and confident to make decisions about your medical aesthetic and skin treatments.

During your clinical consultation, we will provide you with a personalised quote prior to treatment commencement. It is important to know you can decline treatment and choose not to proceed with treatment, and your deposit will be fully refunded.

Sometimes we may ask personal questions about you, the medications you are taking, or questions that may feel tricky to answer particularly around your mental health. While sometimes these conversations can feel difficult, it is important as health care professionals we are providing services that align with the national standards and ethics, and are providing the best possible care to our patients.

If you choose to proceed with treatment on the day, you will complete consent forms and perform a telehealth consultation with a doctor.

If we do not think non-surgical medical aesthetic or skin treatments will realistically help you achieve your goals, or you are unsuitable for non surgical treatment options, we may refer you to another practitioner such as a surgeon or psychologist.

Everybody is different and every person has a different response and interpretation of pain. The reality is for some people who are particularly responsive to pain, medical aesthetic treatments can be uncomfortable, however it should never be excruciating or unbearable.

We offer different pain management strategies to suit every treatment and individual. If you know you are particularly sensitive to needles or pain, let us know and we can provide extra time to allow for adequate pain management for you.

Rest assured, we will always work with you and at your pace to ensure you feel cared for and that your experience is positive.

Yes! As long as we can safely perform your treatment we are happy to accommodate for circumstances that might require you to bring your child along.

Mums deserve time to themselves, so we do ask you try to attend your appointments alone, however we understand that things happen and are more than happy to accommodate where possible and safe.

Yes! We have room for one support person to be in the treatment room with you.

In order to minimise the risk of potential side effects, it is important you follow some basic instructions in the days leading to your non-surgical medical aesthetic or skin appointment.

• Avoid alcohol for the week leading up to your appointment, most importantly the night before your appointment. Please do not drink alcohol immediately prior to your appointment as your treatment will be declined.

• Avoid coffee the morning of your appointment.

• Avoid taking fish-oil tablets, aspirin, vitamin-E, ibuprofen (or other anti-inflammatory/blood thinning medications) unless prescribed by your doctor.

• Avoid exercise 24 hours prior to your appointment.

• Notify us if you have an active cold sore or feel you are getting a cold sore as we will have to reschedule your appointment. If you are prone to cold sores it is a good idea to take your preventative medication to help reduce the risk of a cold sore outbreak.

• Drink plenty of water, get plenty of rest and eat a nutritious diet.

• The treatment will not have an aesthetically pleasing outcome. Peach Aesthetics provides natural looking results, if your goal is an exaggerated, over filled look, we may not be the provider for you and we may decline your treatment.

• The treatment area is already over filled, or has complications such as lumps or extensive filler migration.

• The medical professional performing the treatment does not believe the treatment to be safe.

• If the medical professional believes there is a mismatch of realistic treatment results and patient expectation of treatment results.

• If the medical professional assesses the patient for Body Dysmorphic Disorder (BDD) and there is a positive screen or indication of BDD (support and referral will be offered, and treatment will be declined in the interest of our patient's wellbeing.)

• If you are under the age of 18.

• If you are planning pregnancy within the next three months, currently pregnant or breastfeeding.

• If you have cold and flu symptoms.

• If you are travelling within 2 weeks of treatment.

• If you have had any vaccination within the last four weeks.

• If you have recently had dental work.

• If you have active skin infections including acne in the treatment area.

• If you have an active cold sore.

• If you are currently taking antibiotics.

• If you have or recently have had any infections anywhere in your body.

• If an appropriate amount of time has not elapsed since your last treatment (for wrinkle treatment, re-treatment or "top ups" before minimum three months or if not clinically indicated will be refused)